James has been developing technology in the process serving industry for 19 years! His experience producing and implementing efficient and creative software for legal professionals made him the obvious choice for this role.
As Program Manager, James leads the evolution of the EZ Knock Marketplace by taking innovative ideas and tools and turning them into reality.
Ashley's years in the customer service industry allows her insight into how essential user experience can be.
As the User Excellence Manager, Ashley strives to provide understandable, informative, and creative help content for EZ Knock users. In addition to her role as help desk content extraordinaire Ashley is hands on working closely with the program manager creating and implementing new tools and features for the marketplace.
Jo Ann has experienced the industry as a Buyer and a Seller throughout the years and brings along an immense amount of knowledge and experiences.
As the leader of our User Support team, Jo Ann ensures that our users are getting the help they need when they need it. She works closely with the Regional Relationship Managers who make up our User Support team. These teams ensure EZ Knock is providing outstanding support and solutions every day.
Aimee has previously lead recruiting initiatives for legal professionals - Her experience has helped her to develop fresh marketing techniques and recruit outside the traditional process server talent pool.
As Marketing Manager, Aimee uses multiple marketing channels to help the marketplace grow. She works closely with other members of the team to improve and enhance Buyer and Seller sign-up. Along with her support team, Aimee ensures the approval process for Seller qualifications flows smoothly.
Blaine has worked across industry verticals spanning from healthcare to consulting to fast moving consumer goods. His broad experiences allow him to effectively communicate with stakeholders in cross functional positions.
As Business Development Director, Blaine spends his time leading in the formulation and implementation of long-term technology strategies with enterprise buyers as well as building strategic partnerships. His key focus always remains on maximizing satisfaction to meet long term goals.